Support

Laptop and Computer Sales, Repairs, Upgrades and Servicing in Lancaster, Lancashire

Black Bear Computers is the new name for Black Box Computers and has an unrivalled reputation for being the No. 1 Computer Supply and Support Store in Lancaster. We are known to be competent, reliable and trustworthy as well as having more than 19 years local experience, during which we have evolved according to our customers’ needs. We are a small but dynamic company and are therefore very responsive to the rapidly changing ICT environment. We deliver our services by utilising our team of well informed, technically knowledgeable staff, combined with solid, old fashioned and friendly, customer care. This enables you to have the latest equipment and excellent support services at the lowest possible cost, whatever your requirements might be.

Currently we offer:
Laptops – choose from our range of top brand laptops
Desktops (branded or built to your specification)
Bespoke custom gaming builds from Black Bear Gaming
Monthly Special Offers
Repairs and Upgrades
Computers Accessories
Apple Computer Repair
Advanced Business Services

About Us
At Black Bear we pride ourselves on the support service we offer. We have a range of experienced technicians in the shop, on the phone or visiting you at your home, office or student residence, at a time to suit you, to help you with any of your computer problems.

The founder of Black Box Computers, Marc Burrow, started in a small house in on Slyne Road, more than 19 years ago. From this modest beginning, the company has grown rapidly and now employs 18 staff at our Lancaster site. “We have grown mainly through word of mouth through the feedback our customers have given us” said Marc Burrow, who has now handed over the helm of the business to Richard Alford. Richard is keen to build on the business model developed and continue to provide quality services at competitive prices.

Other services we provide include our Business Support Team which provide a range of services for a wide variety of businesses across the North West of England. These range from technology planning, bespoke engineering solutions and procurement to data management (on and off site) disaster recovery, maintenance, emergency call outs and on-line trouble shooting.

We have come a long way in almost 20 years of trading and have built our current success on the solid foundation that has been “Black Box Computers” and now as Black Bear Computers we will continue to put our customers first, to offer the best choice, value and service, to be the best in the local area, the best independent computer store.

Visit us in Lancaster
2 Norfolk Street
Lancaster
Lancashire
LA1 2BW

Our opening hours are:
Monday: 9am to 5pm
Tuesday: Closed
Wednesday: 9am to 5pm
Thursday: 9am to 5pm
Friday: 9am to 5pm
Saturday: 9am to 5pm
Sunday: Closed

Connect with Us
If you would like to e-mail us then please click on the link below to send us an e-mail.

info@blackbearcomputers.co.uk
01524 889104